Privacy Policy

Effective date: November 2025

This Privacy Policy explains how YKG Professional Corporation (CPAYKG) ("we", "us", "our") collects, uses and protects personal information obtained through our website and in the course of providing professional services. We are committed to maintaining the confidentiality, accuracy and security of your personal information in line with applicable Canadian privacy laws and professional obligations.

1. Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, phone number and mailing address.
• Engagement information such as details about your tax situation, business, financial records or documents you choose to share.
• Website usage data such as IP address, browser type, pages viewed and time spent on the site, collected through analytics tools and cookies.
• Communication records including emails, meeting notes and information submitted through our contact forms.

2. How We Use Your Information

We use personal information for purposes that are reasonable and appropriate in the context of our professional practice, including to:

• Provide accounting, tax, advisory and related services you request.
• Respond to your inquiries and schedule meetings or consultations.
• Maintain internal records relating to client engagements.
• Meet professional, legal and regulatory requirements.
• Improve our website, services and client experience.
• Send service-related communications or updates, where permitted.

3. Consent

By providing personal information to us, you consent to our collection, use and disclosure of that information as described in this Privacy Policy or at the time of collection. You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect our ability to provide certain services.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers who assist us with functions such as IT support, secure document storage or email delivery, subject to confidentiality obligations.
• Professional obligations where we are required by law, regulation or professional standards to share information (for example with regulators or tax authorities).
• With your consent where you ask us to collaborate with other advisors, such as lawyers, bankers or other professionals.
• Business transfers in the context of a merger or practice reorganization, subject to appropriate safeguards.

5. Data Security

We take reasonable physical, organizational and technological measures to protect personal information against loss, theft and unauthorized access. These measures include secure systems, restricted access to files and confidentiality practices consistent with professional standards. However, no method of transmission over the internet or electronic storage is entirely risk-free.

6. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to meet legal, regulatory and professional requirements. When information is no longer required, we take reasonable steps to securely destroy or anonymize it.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve performance and understand how visitors use the site. We may also use third-party analytics tools (such as Google Analytics or Google Tag Manager) to gather aggregated information about site usage. You can adjust your browser settings to manage cookies, although disabling cookies may affect website functionality.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or policies of external sites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Access and Correction

You may request access to the personal information we hold about you, subject to certain legal and professional restrictions. You may also request corrections if you believe the information is inaccurate or incomplete. To make such a request, please contact us using the details below.

10. Children

Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 13 without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective date" at the top indicates when the policy was last revised. Continued use of our services or website after changes are posted will signify your acceptance of the updated policy.

12. Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

YKG Professional Corporation (CPAYKG)
Email: info@cpaykg.ca
Phone: +1-437-299-3861
Mississauga, Ontario, Canada